Rob's CV

ROBERT HENRY EDGELL

CURRICULUM VITAE

Location	Surbiton, Surrey	Date of Birth	15/06/64

Email	[email protected]	Telephone	020 8390 2415

A versatile and enthusiastic scientist and engineer, with a record of diligent research and innovative problem solving in both academic and industrial environments. Good interpersonal, organisational and communication skills.

Responsibilities in Last/Present Position:

Intercept-400 Support Consultant, GE Information Services, Sunbury (1/1/00 - present)

Second line support of Intercept-400 EDI software and AS/400 operations.
Assisting in development and maintenance of team website.
Rigorous upkeep of online database and hardcopy details to ISO9001 standards.

Responsibilities in Previous Positions:

Y2K Migration Consultant, GE Information Services, Sunbury (2/8/99 - present)

Contacting Tradanet and EDI*Express EDI service users to establish their current EDI software and arranging upgrades to Year 2000 compliant versions where required.
Assisting with installation procedures via telephone.
Rigorous upkeep of online database and hardcopy details to ISO9001 standards.

Systems Support Manager, Simon Godfrey Associates Ltd, Wimbledon (7/6/98 - 22/6/99)

Administration and support of company network running Novell Netware 4.11.
Development and maintenance of company databases using MS Access 97.
Development and maintenance of company website and intranet using HTML 3.2.
Development of macros in other MS Office applications, especially sharing data between applications.
Supporting Quality Manager with the upkeep of the quality system both online and hardcopy.
Generation of graphics, digital photographs and other IT requirements as necessary.

Tradanet Migration Consultant, GE Information Services, Sunbury (13/1/97 - 4/6/98)

Migration of Tradanet EDI service users from ICL mainframe to UNIX system, including:
Contacting users by fax and telephone to establish their current EDI system, involving numerous software packages and operating platforms, and arranging appointments to migrate.
Liaison with third party software suppliers to determine migration methods.
Rigorous upkeep of online database and hardcopy details to ISO9001 standards.
Production of quality documentation for GEIS ISO9001 Quality Management System (including HTML versions for team website).
Exposure to X780, asynchronous, OFTP, X25, SNA, TSP/TIP communication protocols; point-to-point, leaseline and dial-up communication methods; ANA numbers, NUA addresses and Tradacom standards.

PC/LAN Support Engineer, IS3, Surrey County Council, Kingston (1/4/96 - 31/12/96)

Support of workstations and LANs running Novell NetWare, serving County Council sites.
Responding to customer queries and reported faults.
Facilities Management of customer LANs, including backups, server maintenance and upgrades.
Held position of LAN Team Quality Representative, ensuring documentation follows ISO9001 standards.
Responsibility for and involvement in projects as appropriate, including large office moves, machine room reorganisation, extraction of records from CDROM database for use in fax software.

Technical Publications Engineer, Kawasaki Heavy Industries, Bourne End (21/4/95 - 31/3/96)

Support of Novell-based LAN and workstations, including upgrading hardware and software, systems administration, data protection and backups, and anti-virus procedures.
Production of robot technical manuals in five european languages for distribution worldwide.
Development of programs, in C, for serial communications with industrial robots.

Software Test Engineer, Perkin-Elmer, Beaconsfield (23/1/95 - 24/3/95)

Testing macros written in Visual Basic for use with proprietary software and Windows API.
Production of Windows applications for use in-house and solving problems in Visual Basic.

Office Manager, Cherith Simmons Management Consultants, Sunbury (20/12/93 - 16/12/94)

Telephone liaison with clients, associates and suppliers. Generating and maintaining client contact, by telesales and producing/distributing mailshots. Keeping progress records and ensuring follow-up.
Handling and recording incoming/outgoing mail, generating responses where appropriate.
Operating and maintaining PC systems to produce proposals, handouts, reports, graphics, letters, etc. Drafting training programmes to clients' specification. Maintaining backup procedures.
Ensuring all diaries and charts are updated and make logistical sense.
Coordinating training course quotations, material preparation and invoices. Credit control if required.
Maintaining finance records, including profit/loss spreadsheet and petty cash box.
Staff recruitment and training.

Assistant Manager, LaserQuest, Kingston-upon-Thames (25/11/92 - 23/9/93)

Opening and closing site, ensuring reception and game areas are ready for public usage.
Maintaining safety and hygiene standards.
Ensuring adequate maintenance and repair of equipment.
Liaison with builders, equipment suppliers and other support services. Monitoring and ordering stock.
Dealing with customer queries, bookings and complaints.
Staff training.

Engineer, British Aerospace Space Systems Ltd., Stevenage (7/1/91 - 9/9/92)

Experience of characteristics, design and test of Silicon and Gallium Arsenide solar cells and arrays, and Nickel Cadmium storage cells and batteries. Performed computer aided sizing of solar arrays and produced associated documentation, e.g. trend analyses and performance reports.
Performed power sub-system design work in connection with Bid activities.
Solved problems in environmental control, mechanical and electrical design, and safety procedures, as part of Sodium Sulphur battery development team. Responsible for vibration testing of cells, including production and implementation of test schedules, and production of Statements of Work and Test Plans.
Responsible for tests conducted in the EMC lab's large anechoic chamber.
Obtained good grounding in EMC testing, including specifications. methods, documentation and safety.

Other Work Experience:

Summer vacation/temporary employment including barwork, library assistant, warehouse worker, post office worker, plant packer, data entry clerk, receptionist, data analyst, technical support co-ordinator.

Qualifications and Skills:

Computing experience with various platforms and applications:

	Hardware:	AS/400, various IBM compatible PCs and servers, network cabling.
	Operating Systems:	PRIMOS, MSDOS, OS/400, VAX/VMS, Windows 95/98, NetWare 3.12 & 4.11.
	Word processors:	Wordstar, MS Word 97, WordPerfect 5.1/5.2 & 6, MS Works, Lotus Ami Pro.
	Spreadsheet:	Lotus 1-2-3 v5, MS Excel 97.
	Database:	MS Access 97, MS Works.
	Graphics/presentation:	Freelance Graphics, Paint Shop Pro 5, PowerPoint 97.
	Email/scheduling:	MS Outlook, Lotus ccMail, Groupwise 5.5, MS Mail, MS Schedule Plus.
	Programming:	Visual Basic/MS Access 97, HTML, FORTRAN 77, C.
	Others:	AutoCad, ArcServe 6.x, Hot Metal Pro, Netscape 4.x, Internet Explorer 4.x

Full, clean, UK driving licence.

Courses:

British Aerospace Professional Development Scheme (IEE Accredited) - 7/1/91 - 9/9/92
Spacecraft Technology (2 week residential) - 1/9/91 - 14/9/91
Presentation Skills Workshop - 12/2/92 - 13/2/92
Total Quality Workshop - 5/4/92
WordPerfect 5.1 for DOS - 15/9/92 - 16/9/92
BTEC Certificate of Competence for Programming in C - 18/2/94 - 29/6/94
Novell 3.12 Systems Administrator Course - 10/8/95 - 11/8/95
Learning to Learn - 30/9/96 & 28/10/96
Team skills - 4/11/96
Certified Novell Engineer - see below
AS/400 Operation Certificate of Achievement - 13/12/99 - 14/12/99

Education and Professional Qualifications:

Certified Novell Engineer
At:	CTEC Ltd, London, February 1997 - March 1988.
Courses:	Systems Administration (NetWare 4.11), Advanced Systems Administration, Installation and Configuration, Design and Implementation, Service and Support, Networking Technologies, Building Intranets with Intranetware.

M.Phil. in Space Radiation Studies
At:	University of Surrey, Guildford, 1986-1990.
Thesis title:	"The Investigation and Analysis of Radiation Induced Single Event Upsets in VLSI RAMs On-Board the UoSAT-2 Spacecraft in Low Earth Polar Orbit."

B.Sc. (Hons) Physics with Astronomy, Upper Second
At:	Queen Mary College, University of London, 1982-1986.
Units:	Astrophysics, Mechanics & Relativity, Solid State Physics, Electromagnetism, Cosmology, Elementary Particle Physics, Quantum Mechanics, Atomic & Molecular Spectra, Statistical Physics, Wave Motion & Optics, Experimental Astronomy.
Project:	"The Total Flux from the Orion Nebula at Sub-millimetre Wavelengths."

3 GCE 'A' Levels, 9 GCE 'O' Levels
At:	Mark Hall Comprehensive School, Harlow, Essex, 1975-1982.

Other Experiences:

Chairman of Queen Mary College Fencing and Ballroom Dancing Societies.
Co-founder of University of Surrey Ballroom Dancing Society.
Contributed regularly to University student magazine.
Training Officer for Surrey University Sub-Aqua Club for two years.
British Sub-Aqua Club Dive Leader.
Shotokan Karate 1st Dan (Black belt).